University of Minnesota, Crookston

University of Minnesota, Crookston
www.UMCrookston.edu
1-800-UMC-MINN
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Welcome to the Computer Helpdesk

Computer Help Desk Front Counter

The Computer Help Desk is the primary end user technology support department at the University of Minnesota, Crookston (UMC) campus. The Help Desk should always be the first point of contact for all UMC customers where the Help Desk staff will properly assign all incidents to appropriate technical support staff. Help Desk staff strive to ensure customer satisfaction by providing prompt, courteous, and effective service and support.   

Student Computer Return

2014 is a roll over year, which means students will all be receiving new computers in the Fall. This means that UMC computers are to be returned to the UMC Help Desk no later then 3pm, May 9th, 2014.

Just the same as previous computer roll over years, you may keep your computer ONLY if you are taking summer courses or doing an internship. The Computer Help Desk will be sending out a link for you to sign in and accept the terms shortly. This needs to be done BEFORE you leave campus, if it is not done before 3pm on May 9th you will be charged a $50 late fee and a weekly $31.25 charge there after.

If you are not taking summer courses or doing an internship your computer will need to be returned.

If you are working on campus or studying abroad and need an extension on keeping your computer you also need to let the Computer Help Desk know BEFORE May 9th. After that date you will be charged a late fee.

 

ID and Password

What is my Internet ID?
Change password
Dept./Sponsored/Guest IDs
Guest Wireless
more...

Messaging & Calendaring Services

Calendaring
E-mail
Email Services
Instant Messaging
Social Media
 

 



 

 

Security and Protection

AntiVirus & firewall
Personal computer
Standards & guidelines
Tools & resources
more...

 

Policies

Copyright Violations & High Bandwidth Abuse
U of M IT Policies
Email official means of communication
more...

Former Students and Alumni

Reactivate your x500 and get
access to secured websites

 

 

Contact

Location:
Kiehle Building 131

Phone:
(218) 281-8000

Email:
umchelp@umn.edu

Hours

Monday - Thursday
8:00AM - 5:00PM

Friday
8:00AM - 4:30PM