Frequently Asked Questions
for Current Students 

1. What is my UMC student ID number?

UMC Circle with Check Mark IconYour UMC student ID number is your unique identification as a University of Minnesota, Crookston student. This is a 7-digit number assigned when you are admitted to UMC. Contact the Center for Adult Learning if you have not yet received your student ID number in an email or do not remember if from previous semesters. Student ID example: 9876543  

2. What is my Internet ID (x.500)?

UMC Circle with Check Mark IconYour Internet ID (x.500) is used, along with your password, to log into your courses and for checking your grades, financial accounts, registration information, and personal information at UMC's One Stop website.

Your Internet ID (x.500) will be the first part of your email address. It is a combination of 4 letters and 4 numbers (usually the first 4 letters of your last name). Your Internet ID and password will be the same for your entire academic career at UMC. Internet ID Example: John Smith: smit0001  

3. What is my University of Minnesota Library card number?

UMC Circle with Check Mark IconThis number provides access to University of Minnesota libraries and online databases. Your library card # can be located by completing the following steps: 

Go to: http://www.umn.edu/myaccount
Enter your Internet ID (X.500) and password.
A separate browser window will appear.
Choose the option: "E-Mail Account Options"
Your library card number is the 14-digit number that will reflected on the screen.  

4. When can I register for an online course?

UMC Circle with Check Mark IconPlease visit our Dates and Deadlines page for information on registration deadlines.  

5. How do I register for an online course?

UMC Circle with Check Mark IconPlease visit our Registration page for information on how to register for online classes.  

6. How do I know what classes I am enrolled in?

UMC Circle with Check Mark IconThe Registrar’s office will email a Study Guide to you at your UMC email address. You can also check your classes by visiting the "Quick Registration site and logging in with your Internet ID and password.  

7. How do I withdraw from a course?

UMC Circle with Check Mark IconFor information on withdrawing from an online course, click here.  

8. How do I request a transcript?

UMC Circle with Check Mark IconTo get a copy of your Official UMC transcript for yourself or to be sent to another institution, please follow the Transcript Request Process link.   

9. How can I obtain a U Card (University of Minnesota Student ID card)?

UMC Circle with Check Mark IconClick here for information on how to obtain a U Card.  

10. How do I get my grades?

UMC Circle with Check Mark IconGrades are not mailed to students. You can check your grades online. You must know your Internet ID and password.  

11. How do I get my books?

UMC Circle with Check Mark IconStudents may contact the UMC bookstore to purchase the necessary textbooks for their courses. You can contact the UMC Bookstore by phone: 1-800-862-6466 ext. 8335 or ordering them online.  

12. How do I start the course and locate the website?

UMC Circle with Check Mark IconTo access your UMC online courses, you can log into Moodle using your Internet ID and password through the MyU portal: www.myu.umn.edu. Once logged in, you will see the MyU homepage. Click on the “My Courses Tab” which will display all of your online courses. 

If you do not see your course, you are either not yet registered or your registration has not yet been in the system long enough for your course to appear automatically.  

13. How do I pay for my courses?

UMC Circle with Check Mark IconYou will receive a statement from UMC through your UMC email account. Billing and payment dates and tuition and fees information are available online.

14. Can I set up a payment plan?

UMC Circle with Check Mark IconFor billing and tuition inquiries please contact the UMC Business Office: 1-800-862-6466 ext. 8325.  

15. Who do I contact for HELP?

UMC Circle with Check Mark IconStudent questions relating to your UMC email account or Internet ID/password issues should be directed to the 1-Help at 1-612-301-4357. 

Student questions relating to the MyU Portal or Moodle should be directed to the Center for Teaching, Learning and Technology at 1-800-862-6466 ext. 8382 or shannah@umn.edu.

Helpdesk hours of operation will be Monday-Friday, 7:30 a.m.-8 p.m.; Saturday, 11 a.m.-4 p.m.; closed Sunday, with varying hours on holidays. Hours may be adjusted, based on demand, at the beginning of the semester and during holiday and spring breaks. For more information, see helpdesk telephone hours: http://www.oit.umn.edu/help/ or call 612-301-4357.

16. What does regional accreditation mean?
UMC Circle with Check Mark IconRegionally accredited institution of higher education means a community college, college, or university which is a candidate for accreditation or is accredited by one of the following regional accrediting bodies.

 

17. Who may I contact for Disability Services?
UMC Circle with Check Mark IconQualified students with disabilities who require academic accommodations must register with the Office for Students with Disabilities.